From the article:
Recently, Willow Creek published the results of their 2004 congregational survey entitled, Reveal: Where are You? The surprising results required the study’s authors, including executive pastor Greg Hawkins, to tell senior pastor Bill Hybels (pictured below) that “the church isn’t as effective as we’d thought.†In the Forward to the report, Bill Hybels makes an astonishing [and I think humble] admission, “…parts of the research did not shine brightly on our church. Among the findings, nearly one out of every four people at Willow Creek were stalled in their spiritual growth or dissatisfied with the churchâ€â€and many of them were considering leaving.â€Â
In the report, Willow Creek acknowledges that they have long-employed the “The Church Activity Model for Spiritual Growth.†Essentially, the premise was that as “a person far from God participates in church activities†they will eventually become “a person who loves God and loves others.†Now, this could mean any activity--whether it be directing traffic in the parking lot or volunteering in the nursery. I call this the “faith by osmosis†aproachâ€â€the idea that as long as people are in the church environment, they will grow spiritually.