Dell has bad customer service.
It depends on what you are planning on doing with the computer, and if you value taking it with you etc. So I'd get a laptop if you do. But could you specify what you are planning on using it for? I can link you to some computers, and if I can't find something meeting your needs I can even give you a list of hardware parts (this is often cheaper by the way, if you buy the parts and not buy one of a brand)
My last two computers were Dells. You speak the truth about their customer service.
I do not do a lot on computers. I do not need to take it with me. I use my computer for E-mail, business purposes which include E-mail, creating documents through word or similar, printing them out, browsing the web, searching for info, I watch quite a few vids on You tube and download vids to be played on my VLC media player, watching the news here and there, watching occasional programming on project TV, and no serious gaming or graphics. The most games I play is Microsoft hearts or minesweeper once in awhile. I would like it to be able to take an additional video card so that I can run two monitors. That way I can hook up to my big screen tv and do something while continuing to work intermittently on the smaller desktop monitor. That's about it. I plan to also get a camera system for the house that can be plugged into the computer (another reason for the 2nd monitor). My family room is in in the basement where I can not hear the doorbell and where I spend most of my time. A camera on the front door would let me keep an eye out.
