daninthelionsden
Member
- Oct 20, 2016
- 3,433
- 2,975
I think Ann chose substitutions but they did show us right there which ones were substituted and whether we would accept that or if we wanted to return those particular items for refund. Also...they gave us a free pack of hamburger buns because we had it on our list but they weren't available at the store until a shipment arrived while we waited so they threw them in no charge. But you're right. We would much rather go inside and choose our own.I can imagine. I have heard places do substitutions, but not sure if they even have that. I know some online places let you pick "no substitutions" or pick a substitute if they don't have what you want. With food allergies and pickiness about ingredients, we didn't want to brave it. I remember my mom getting something substituted with frozen pizzas that she won't eat and it wasn't even a relevant substitution. We prefer to shop in store ourselves. I also wonder, "How do you know they aren't ripping you off or lying to you by saying they were out of the cheaper item and make you pay more for your picked substitute? I don't trust it.