What I found was in the book of Job and yes, Job did get his answer. The thing is, our ways are not the ways of God so the answer we want isn’t always the answer we get and the way we get the answer comes to us through Gods ways, and not always our ways. This is why many say that God never answered Job. It’s because they don’t have the depth to recognize how God answers.
From Job, I learned that God will use Satan to draw us into a deeper relationship with a Him. We see right away that God sets limits on what Satan can and can’t do to Job. Often, we get the idea that God is responsible for every tidbit that happens but in reality, we see in creation (Genesis 1 and 2) that God empowers his creation while imposing limits which brings order out of chaos. As written in Job, God limits the sea with the sea shore and as we read of Noah, never will there be a global flood again. In this same way, God puts limits on human suffering. And here is the answer. God does not create the suffering nor the chaos. But his does limit it.
Nowhere in scripture will you find a promise that we won’t experience suffering. It’s quiet the opposite and Jesus even tells us we will experience suffering. What you will find is God will not leave or forsake us and a deeper look reveals that God himself suffers, and we share in that suffering because God desires all to be saved, yet many reject him, which is why while we were yet enemies toward a God, Christ died for us.