Alright. I know I've called some of you nerds or geeks or something like that but I need your help. I'm so glad that we're all Christians and that you've forgiven me and are so willing to help. ;)
Here is the situation. I was going to install Kaspersky Internet Security on my Vista machine (32 bit ultimate if it matters) but I was prompted to install a Windows update. So I did that and then inserted the Kaspersky CD. I figured it would be a good idea to uninstall Avast first, so I did and after Avast finished uninstalling it prompted me to reboot now or later and I thought, hey, now is as good a time as any. I forgot to remove the Kaspersky CD though and upon rebooting, it just sat at the screen with the blue lights moving across the center at the bottom of the screen, over and over and over.
It would not go to the login screen. I finally did a hard reboot and got it into "Safe" mode. From there I thought I would try a System restore. The default point it gave was just prior to my installing the update. So I selected that and let it run. It ran for over 3 hours just sitting at "Please wait while your Windows files and settings are being restored System Restore is initializing...". I finally did a hard reboot on that. I just tried it againt and so far, at almost a half hour, it is still sitting at the same screen.
My other problem is that I don't think I got the Vista CDs with this machine. For some reason I remember having to order the Office CDs from Microsoft but I don't remember doing the Vista ones, which would be odd. I've contacted the place where I bought the computer to see if they normally supply them or if, as with the Office CDs, it's all up to the consumer to order them from MS. :bigfrown
:help :help :help
Here is the situation. I was going to install Kaspersky Internet Security on my Vista machine (32 bit ultimate if it matters) but I was prompted to install a Windows update. So I did that and then inserted the Kaspersky CD. I figured it would be a good idea to uninstall Avast first, so I did and after Avast finished uninstalling it prompted me to reboot now or later and I thought, hey, now is as good a time as any. I forgot to remove the Kaspersky CD though and upon rebooting, it just sat at the screen with the blue lights moving across the center at the bottom of the screen, over and over and over.
It would not go to the login screen. I finally did a hard reboot and got it into "Safe" mode. From there I thought I would try a System restore. The default point it gave was just prior to my installing the update. So I selected that and let it run. It ran for over 3 hours just sitting at "Please wait while your Windows files and settings are being restored System Restore is initializing...". I finally did a hard reboot on that. I just tried it againt and so far, at almost a half hour, it is still sitting at the same screen.
My other problem is that I don't think I got the Vista CDs with this machine. For some reason I remember having to order the Office CDs from Microsoft but I don't remember doing the Vista ones, which would be odd. I've contacted the place where I bought the computer to see if they normally supply them or if, as with the Office CDs, it's all up to the consumer to order them from MS. :bigfrown
:help :help :help