I learned that Comcast Cable is a service I would only wish on my worst enemy.
I switched my business account from Verizon to Comcast Voice so as to consolidate the business expenses that included separate billing for cable TV & Internet with Comcast, and phone from Verizon.
Idiot!
When Comcast cable goes out it all goes down. They don't care to put a message on your phone that says the lines are down, please leave a message in your voice mail. Noooo. They attach a message that says your business(number) is no longer in service! Big impression to customers there.
But what tore it, was I found out they blocked my business number from 411 operator listing June 5th! No warning. No letter letting me know. And that affects every operator service in the nation and stops everyone from finding my listing, All because a woman who took the transfer order from Verizon Business to Comcast screwed up. And I just found all this out 4 days ago!
Thank God for internet search engines allowing people to find me.
Comcast says they can fix the screw up they created in two months! By giving me a different account at a higher price. Just so I can get back on 411.
I'm scheduled to be moved to Verizon August 11th at an expedited pace. :shades I now refer to Comcast as many others have. Con-crap. They really don't care! I'd heard that but today I learned it the hard way. And I'd had TV exclusively with Comcast for over 10 years. They fail when it comes to business.
That's what I learned today. But had I not done that I'd have never found out that your phone provider owns your phone number! When they say it doesn't go on their operator service, it doesn't go anywhere.
Ever! It will be as if your business fell off the face of the earth when it comes to operator information being an issue for the public that seeks you out.
God forgive them .
I will, after August 11th. :woot