Lewis
Member
I reinstalled Windows 8 last night and then forgot about the key. So when I got up today and turned it on it asked me for the key so I downloaded some software and found the key' but Microsoft does not recognize the key. So the guy from Microsoft told me that if I reinstall I have to purchase another key' and he even thought it was a pirate version. And I had to get with him on that because I purchased it last year when Microsoft was running that sale for 40 bucks and after tax it was 52 bucks. I can still use it like normal but it is not activated so in a few days when the update comes out I am stuck. I googled this crap and I see where others have had this happen to them' when the reinstalled. So I am going to go back and study this problem. The guy wanted me to purchase this all over again and I flat out refused. I paid for it' so if my system needed to be refreshed I should be able to do so without any problems. Now he asked for my download confirmation e-mail' but that thing is long gone. I told him that Microsoft should have a record of my purchase. So I might have to get somebody else on the phone. I allowed him to remotely take over the computer to see if he could do something. But Microsoft still would not except the key. I am going to stay on this. But it is my bone head fault' I should have checked this out first. The good thing is that I am dual booting Windows 7 & 8.